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In compliance with the current legislation on the Protection of Personal Data, IKIMOBILE(hereinafter, IKIMOBILE), informs the users of this website that the data provided therein by way of forms, emails (for example, information requests or for order management purposes), subscriptions to company newsletters, or by any other means (including but not limited to the sending of job applications or contacting the technical support service), and which is considered to be data of a personal nature, shall be included in data files and processed automatically (or not) on behalf of IKIMOBILE by the data controller, at Gaivotas em Terra Street, Nr 2, S4, 1990-196 Lisbon.
What information is collected
Although browsing this website does not require the disclosure of information of a personal nature, sometimes it is necessary for IKIMOBILE to request certain personal data from the user, for example, during the purchase process. In these cases, the obligatory fields for processing requests or queries will be indicated with an asterisk on the data collection forms. Regarding other fields, the user may decide whether or not to voluntarily disclose the said data to IKIMOBILE, for the purpose of improving the quality of the service, of receiving (or not) information of a commercial nature, of subscribing to bulletins and/or newsletters, or to register a device, as well as to participate in events.
In any case, the data that IKIMOBILE collects from its customers is solely that which is explicitly declared on the fields in which the said information is entered. This data is generally: name, postal address, email address and telephone number. At the end of the purchasing process, certain additional information will be required on billing, the debit or credit card and the transaction.
Liability on the veracity of personal data
In any case, the users guarantee and vouch for the veracity, accuracy, validity and authenticity of the personal data provided, and undertake to maintain them duly updated.
Personal data of minors
The users must be over 14 years of age. IKIMOBILE does not intentionally collect information on minors, without having obtained explicit consent from their parents or legal guardians. However, as IKIMOBILE lacks the necessary tools for verifying the age of the users, it cannot be held liable if data on minors appears among the stored personal data. If you are aware of any data on minors being held by IKIMOBILE, please contact us at the email address firstname.lastname@example.org and it will be deleted accordingly.
Use of personal data
The purpose of the data processing is to manage the request made via the website (whether via a contact form or any other type of online form), email or any other means. Such a request may include, but is not limited to, managing an order, commercial information requests, job applications, or even subscriptions to company newsletters, as well as any other interaction between the website user and IKIMOBILE which serves any such requirements. Any data requested is essential for dealing with the request, and it shall not be disclosed to third parties, outside of the limits established by law.
The purpose of collecting the data is so that the user can be sent, by any means (including electronically), commercial information on the products and services of the company that may be of interest to them, including after the contractual relationship has ended. If the user does not wish to undergo the latter, they may express their opposition to receiving commercial communications by ticking the corresponding box in the contact form, or by exercising their right to opposition by writing to the aforementioned address.
In the event of a user providing the personal data of a third party, prior to including the data, they must inform the said party of the contents of the preceding paragraphs and obtain their explicit consent. IKIMOBILE shall be exempt of any liability if the user fails to meet these requirements.
Rights of access, rectification, cancellation and opposition
The user may exercise their rights to access, rectification, cancellation and opposition by sending an email to IKIMOBILE at email@example.com
The data controller has adopted the agreed technical and organisational measures at the legally required levels of security. Likewise, it has installed all technical means and measures at its disposition in accordance with the state of the technology, so as to avoid any loss, misuse, alteration, unauthorised access or theft of the personal data provided. Among these measures, the use of secure connections, the encryption of data during the purchase process and the use of authentication certificates, are emphasised in particular. In any case, the user is aware of the risks associated with web browsing, sending information over the internet, using Wi-Fi networks and with the computing system itself.
The user may rely on the confidentiality and secrecy of the employees of IKIMOBILE and all those that handle the data in the name of and on behalf of the latter, being regulated by contractual clauses.
Doubts on data processing and privacy